PLEASE READ ALL TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

General

• Information on this website, as well as accompanying links and social media accounts, is solely intended for informational and entertainment purposes. The person using this website is doing so voluntarily, and any actions taken are their own responsibility. Information on this and other connected sites should not be used as a substitute for medical, psychiatric, clinical, or diagnostic advice. Although Sheree Shirley is a Licensed Professional Counselor, you should consult with your specific providers for mental health treatment and advice. Therapeutic views and perspectives are subjective to the clinician and the typical clients they work with. This does not guarantee that this information will be applicable to your situation. Information shared on this page and connected social media accounts is based on this provider’s personal and professional opinions and experiences, and is not in any way intended to be used as medical, psychiatric, or mental health advice.

• Onward Counseling, PLLC currently only provides virtual counseling services through a confidential and secure video conferencing technology. Telehealth counseling comes with benefits and risks. Benefits include easier access to care, convenience of meeting from a location of your choosing, and scheduling flexibility without any commute. Risks of telehealth therapy include interruptions depending on your location during the service, technology or internet difficulties, and unauthorized access to accounts. Onward Counseling, PLLC uses only HIPPA compliant companies for phone, email, client portal, and video conferencing technology, but these still pose a minimal amount of risk. Should there ever be a breach of your confidentiality through any of these telehealth methods, you will be notified via audio and written communication.

• Non-discrimination policy: Onward Counseling, PLLC and its providers abide by state and federal non-discrimination policies, and are passionate about ensuring that each individual’s human rights are protected and respected. Discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, and genetic information (including family medical history) is illegal and will not be tolerated. Onward Counseling, PLLC will make all reasonable attempts to provide accommodation services that meet an individual's needs, or provide a referral if we are unable to meet those needs.

• Fair Use Disclaimer: Information posted on this website and associated social media accounts may contain material that is not owned or licensed by Sheree Shirley or Onward Counseling, PLLC. Material may not be preauthorized, but is made available for the purpose of analysis and critique, as well as to advance the understanding of political, media, and other cultural issues. The “fair use” of such materials is provided for under US Copyright Law. In accordance with the US Code Title 17, Section 107, material on this site (along with credit links and attributions to the original sources) is viewable for educational and intellectual purposes. If it is brought to our attention that this information is not available for public use or sharing, it will be promptly removed. If you wish to use any copyrighted material from this sight for any reason that goes beyond “fair use”, you must first obtain permission from the copyright owner.

• Onward Counseling, PLLC does not endorse or assume any responsibility for information found on third-party websites or external links. This includes public reviews of other sites or resources, which are based solely on Sheree Shirley’s personal and professional opinion. These links and resources are provided on the website and social media accounts as an option for information, educational, or entertainment purposes. Onward Counseling, PLLC receives no benefits or reimbursement for these resources and is not responsible for information shared by the third-party. If incentives are ever received for a link, post, or review, this will be made known to the viewer or reader.

• Any client testimonials shown on this website were obtained with written consent by the speaker or writer. No incentives or rewards were offered for these testimonials, and no client or individual is obligated to participate in providing testimonials. These are provided with an individual’s free will and informed consent and will be removed if the client requests to revoke their consent.

Social Media & Dual Relationships

• To protect your confidentiality and maintain appropriate professional boundaries, Sheree is unable to befriend, or start any non-professional relationship, with current, former, or potential clients, including through social media. The ACA Code of Ethics requires a period of 5 years following last professional contact before any non-professional relationships can be considered.

• You are welcome to follow the professional social media accounts for Onward Counseling, PLLC, with the acknowledgement that information shared on these sites are intended for educational and informational purposes only. Social media is not a replacement for professional treatment.

• Any blogs, vlogs, articles, or other sources of written or audiovisual media are for educational, informational, and entertainment purposes only. Information viewed, listened to, or read by an individual are done so voluntarily, and that individual is responsible for any actions taken in response to the information shared. Onward Counseling, PLLC and Sheree Shirley, LPC are not liable for injuries or damages caused by the use of such information.

Contact & Communication

• Sheree Shirley and Onward Counseling, PLLC are unable to provide direct, specific advice and treatment recommendations unless a professional relationship has been established and agreed upon, and necessary informed consent documents have been signed. Requesting an appointment or making contact through any communication method is not a guarantee of services or professional relationship.

• Onward Counseling, PLLC does not have the ability to provide constant monitoring of incoming messages through all platforms, nor the ability to respond to all messages that are received through social media accounts. Any professional inquiries about services should be sent to the client portal or email address sheree@onward-counseling.com .

• Mental health treatment and advice cannot be provided through email or other electronic communication. Sensitive information such as this can only be discussed in scheduled outpatient sessions and in certain circumstances, by confidential phone contact.

• If you are experiencing thoughts of suicide, homicide, self-harm, or any other form of mental health emergency, please contact your local crisis hotline or the National Suicide Hotline by dialing “988” or 1-800-273-8255. Please do not rely on messaging, commenting, calling, texting, or emailing Onward Counseling, PLLC or Sheree Shirley, as we cannot guarantee a timely response for emergencies.

Professional Services

• Professional counseling services provided by Onward Counseling, PLLC are specifically individualized to the individual or couple receiving the service. No two professional counseling relationships are alike. Counseling outcomes are largely based on a strong therapeutic alliance between provider and client, an agreed upon treatment approach, and the motivation and efforts of the client. No provider can guarantee a positive outcome. If either provider or client feel that progress is not being made or the services are not helpful, they will work together as a team to explore different approaches, or a referral will be offered for another provider.

• The therapeutic alliance between counselor and client is an important component of success in therapy. No counselor can realistically match will all potential clients, or meet all clinical needs. As such, Onward Counseling, PLLC cannot accept every referral or request. If we feel we would be unable to meet your needs, or that you require a service outside of our scope of practice, we will help you to find another provider that may be a better fit.

• Onward Counseling, PLLC accepts reimbursement from the following insurance companies: [TO BE DETERMINED].  However, this not a guarantee that your specific insurance plan will cover the service. Please check with your insurance provider first by calling the number on the back of your insurance card to ensure your services will be covered.

• Outpatient counseling services are currently provided at a fee of $140 for a one-hour session. Sliding scale or reduced-rate fees may be discussed based on the clinician’s availability to do so. Any services not covered by an insurance company will be the client’s responsibility to pay at the rate agreed upon during intake.

• Good Faith Estimate: Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. This will be provided to you before your first session if you do not plan to claim services with an insurance plan.